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Q: I would like to ask a question, where can I do so?
A: Simply fill in the enquiry form on the left of this page and we will be happy to respond to any queries you may have and may even post your question on this FAQ page!
Q: The product description for Face Off Makeup Remover states that it will save me money, how is this so?
A: The Face Off Makeup Remover works out much cheaper than the average person would spend on facial cleansers, makeup removal wipes etc in a 3 month period. Face Off Makeup Remover will literally last thousands of uses.
Q: Can I still use a facial cleanser with my Face Off Makeup Remover?
A: The Face Off Makeup Remover is so effective that there is no need to use anything apart from water with the Face Off Makeup Remover to achieve excellent results.
Q: What is the difference between the medium and large Face Off Makeup Remover?
A: The Large is over 35% bigger than the Medium. It also has a built in mitt which you simply put your hand in and use like a glove to remove makeup
Q: What payment methods do you accept?
A: We accept PayPal. If you don't have a PayPal account you can use a credit or debit card to make payment.
Q: Can I track my delivery?
A: Yes, If you choose the option for express delivery, you can track your delivery. We will send you a tracking link in your despatch e-mail
Q: Do you ship internationally?
A: We ship internationally for a flat rate of £9.99